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Cookie Policy

Understanding how BrainHaven uses tracking technologies

What Are Cookies and Tracking Technologies

Cookies are small text files that websites place on your device when you visit them. Think of them as digital breadcrumbs that help websites remember your preferences and improve your browsing experience. At BrainHaven, we use various tracking technologies including cookies, web beacons, and local storage to enhance how our financial forecasting platform serves you.

These technologies work behind the scenes to remember your login status, keep track of your dashboard preferences, and help us understand which features you find most valuable. We're transparent about this process because we believe you should know exactly how your data is being used when you interact with brainhaven.com.

Types of Tracking We Use

Essential Cookies

These are absolutely necessary for our platform to function. They handle your login sessions, security features, and basic navigation. Without these, you wouldn't be able to access your financial forecasting tools or maintain your session while working on complex analyses.

Functional Cookies

These remember your preferences like dashboard layout, currency settings, and notification preferences. They make your experience more personalized by recalling choices you've made during previous visits to BrainHaven.

Analytical Cookies

We use these to understand how users interact with our forecasting tools. This data helps us identify which features are most popular, where users might be experiencing difficulties, and how we can improve the overall platform experience.

Marketing Cookies

These help us show you relevant content and measure the effectiveness of our communications. They track your interests across our platform to ensure you receive information about features and updates that matter to your financial planning needs.

How Tracking Enhances Your Experience

The tracking technologies we employ directly improve your experience with BrainHaven's financial forecasting platform. When you customize your dashboard layout, cookies remember those preferences so you don't have to reconfigure everything each time you log in. This saves you time and creates a more efficient workflow.

Remembering your preferred currency and regional settings for accurate forecasting
Maintaining your session security while you work on financial models
Tracking which forecasting tools you use most to optimize platform performance
Personalizing educational content based on your areas of interest
Providing relevant feature recommendations based on your usage patterns
Optimizing page load times for the tools you access frequently

Our analytical tracking also helps us identify trends in how financial professionals use our platform. This data drives product development decisions, ensuring we build features that actually solve real problems you encounter in your forecasting work.

Data Retention and Your Control Options

Different types of cookies have different lifespans on your device. Essential cookies typically expire when you close your browser, while preference cookies might last for several months to maintain your customized experience. Analytical data is aggregated and anonymized, with individual tracking points removed after 24 months.

You have complete control over cookie settings through your browser preferences. Most browsers allow you to block specific types of cookies while keeping others active.

If you choose to disable certain cookies, some features of BrainHaven may not function as smoothly. For instance, disabling functional cookies means you'll need to reset your dashboard preferences each time you visit. However, the core forecasting functionality will remain available regardless of your cookie settings.

Managing Your Browser Settings

Every major browser provides built-in tools for managing cookies and tracking preferences. In Chrome, you can access these settings through the Privacy and Security section. Firefox users can find cookie controls in the Privacy & Security tab of their preferences. Safari users can manage tracking through the Privacy section of Safari preferences.

You can choose to accept all cookies, reject all cookies, or be prompted each time a website wants to set a cookie. Many browsers also offer private or incognito modes that automatically delete cookies when you close the browser window. These settings give you granular control over your privacy while using BrainHaven.

We recommend reviewing your browser's help documentation for specific instructions on managing cookies, as the process varies slightly between different browsers and versions. The key is finding the balance between privacy and functionality that works best for your needs.

Third-Party Tracking and Integration

BrainHaven integrates with carefully selected third-party services to enhance our platform's capabilities. These include analytics providers that help us understand user behavior, security services that protect against fraud, and performance monitoring tools that ensure our forecasting calculations run smoothly.

Each third-party service operates under its own privacy policy, though we only partner with providers who maintain high data protection standards. These services may set their own cookies when you interact with integrated features on our platform. We regularly review these partnerships to ensure they align with our commitment to user privacy.

Questions About Our Cookie Policy?

Email us at support@brainhaven.com

Call us at +27164540569

Green Grove, M6, Wapadrand, Pretoria, 0050, South Africa

This Cookie Policy was last updated in January 2025 and applies to all users of brainhaven.com

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Contact Information

Address: Green Grove, M6, Wapadrand, Pretoria, 0050, South Africa
Phone: +27164540569
Email: support@brainhaven.com
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